12 May 2026
Why process maps fail after the workshop
The wall looks complete on Thursday. Exceptions have already found a chat group by Tuesday.
Journal
Notes we would still stand behind in a plant meeting.
4 Mar 2026
Taiwan manufacturers and the hidden cost of shadow IT
Personal cards, personal SaaS, and the spare-part code that cannot wait for the official stack.
19 Jan 2026
Scoring vendors without a beauty contest
A sheet that punishes theatre and still lets a specialist integrator win on a narrow cutover.
2 Nov 2025
What a 90-day transformation actually contains
If the plan is mostly kickoffs and “alignments,” it is a communications plan wearing a delivery badge.
16 Aug 2025
The case for fewer dashboards
Evidence Packs that fit on one page, and the political reason the seventh report still gets funded.